Koutuxiaremove.bg Credits Expiration and Refunds: Official Rules Before Dec 1, 2026
Koutuxia is a free in-browser background remover with no credits and no usage limits. This page explains official rules for remove.bg credit expiration, refunds, and invoice downloads.
With the remove.bg standalone website shutting down on 1 December 2026 at 9:00 a.m. CET, accounts, unused pay-as-you-go (PAYG) credits, and rollover credits face strict cutoff rules. Based on official FAQs and General Terms and Conditions (GTC), here is what happens to your funds, how to export your invoices, and how to transition to a zero-credit, free in-browser alternative.
Monthly and annual subscriptions: will you get a refund?
Monthly plans: any final renewal on or after 1 November 2026 is free, and subscriptions terminate automatically on 1 December without further charges. You can also cancel earlier in your dashboard.
Annual plans: remaining unused time after 1 December 2026 is refunded automatically on a pro-rata basis to the original payment method (credit card, PayPal, etc.) without requiring a manual ticket.
Pay-as-you-go (PAYG) and rollover credits: why they expire without refund
Under the updated terms from 9 September 2026, all credits can only be used until 1 December 2026 at 9:00 a.m. CET. Unused credits expire with zero monetary refund and cannot be converted into Canva credits or Leonardo tokens.
If you have a remaining credit balance, prioritize running your image backlog before the end of November to avoid forfeiting purchased assets.
Downloading invoices and credit usage records (accounting requirement)
Once the standalone service shuts down on 1 December, login access is permanently disabled, and your past billing receipts and usage ledgers will no longer be retrievable.
For corporate reimbursement or tax compliance, sign into your remove.bg Account page before late November to download all historical PDF receipts and CSV usage reports.
Zero-credit alternative: Koutuxia free in-browser cutout
Koutuxia executes its AI matting engine locally inside your browser via WebAssembly and WebGPU, eliminating the concept of purchasing credits per image.
No sign-up, no credit limits, up to 50 images per batch, and your pictures never leave your device. It provides an immediate drop-in replacement without pre-funding credit packs.
remove.bg asset handling vs Koutuxia
| Asset type | Dec 1 cutoff outcome | Official refund stance | Koutuxia alternative |
|---|---|---|---|
| PAYG credits | Expire completely on Dec 1 | Non-refundable, spend before cutoff | Permanently free, unlimited local cutouts |
| Rollover credits | Reset to zero on Dec 1 | Non-refundable; Nov renewal free | No renewal or expiration cycles |
| Annual subscription balance | Terminates on Dec 1 | Pro-rata refund to original payment | Free core features, optional Pro cloud |
| Invoices & receipts | Cannot be retrieved after Dec 1 | Must download before cutoff | No billing statements needed |
Verified from remove.bg FAQ and General Terms and Conditions (9 September 2026 update).
Three steps before December 1
Step 1 · Export billing records
Sign into your remove.bg account and download all historical invoices and credit reports from the Account section.
Step 2 · Consume existing credits
Batch-process as many photos as possible before late November to exhaust your remaining balance before it expires.
Step 3 · Move to a credit-free tool
Switch your routine to Koutuxia: open the home page, drop your image, and save transparent PNGs without purchasing tokens.
Who this page is for
- ·Teams with unused credit bundles looking to exhaust balances before expiration
- ·Finance and procurement managers collecting invoices before account closure
- ·Annual subscribers calculating expected pro-rata refunds
- ·Designers seeking an in-browser cutout tool without pre-paid credit barriers
FAQ
Can unused remove.bg credits transfer to Canva or Leonardo.Ai?
No. The official FAQ explicitly states credits cannot be transferred to Canva or Leonardo.Ai, and any balance remaining on 1 December expires without refund. (Source: remove.bg FAQ)
When will annual plan refunds arrive?
Official documentation notes that pro-rata refunds will be processed automatically after 1 December back to the original payment method, which typically takes 5 to 10 business days for international card networks. (Source: remove.bg FAQ)
Does Koutuxia charge per image or require credits?
No. Koutuxia's free cutout runs directly on your local device hardware (WASM/WebGPU). Because we do not pay cloud server costs for each individual cutout, we can keep it free and unlimited.
Sources
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